When Viktor Navorski (Tom Hanks), an Eastern European tourist, arrives at JFK in New York, war breaks out in his country and he finds himself caught up in international politics. Because of the war, the Department of Homeland Security won't let him enter or exit the United States. He's trapped at JFK -- indefinitely. While living at the airport, Viktor falls for a flight attendant (Catherine Zeta-Jones). She may have feelings for him too. But what good is love if Viktor can't leave the terminal?